Indonesian police kill alleged militant in raid

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JAKARTA, Indonesia (AP) — Indonesian anti-terrorism forces shot and killed an alleged militant and arrested another in a predawn raid Saturday in Central Sulawesi province, police said.

National police spokesman Brig. Gen. Boy Rafli Amar said the two suspects were among fugitives wanted for the assassination of two police officers who were killed last month while investigating terrorist activities in the area.

The two men resisted arrest by throwing homemade bombs toward security forces during the raid at a house in Kayamaya village in Poso district, Amar said.

"They tried to harm the police ... we had to shoot and killed one of them," he said, adding that the other suspect was arrested and taken to a police detention center in the provincial capital, Palu.

Police seized several homemade bombs and other materials during Saturday's raid, Amar said.

The incident came amid a security crackdown in a mountainous jungle area in Poso that is believed to be home to a terrorist training camp. One suspected militant was killed and two others arrested Wednesday.

Poso was a flashpoint for violence between Christians and Muslims that left more than 1,000 people dead in 2001 and 2002. Authorities believe the district is now a terrorist hotbed.

Indonesia has been battling terrorists since the 2002 bombings on the resort island of Bali that killed 202 people, mostly foreign tourists.

Since March, more than 50 militant suspects have been arrested and nine others killed in a series of raids in Indonesia. Some of the suspects had attended a military-style training camp in Poso.

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Google's Android software in 3 out of 4 smartphones

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Songs offer messages of hope at Sandy benefit show

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NEW YORK (AP) — From "Livin' on a Prayer" to "The Living Proof," every song Friday at NBC's benefit concert for superstorm Sandy victims became a message song.

New Jersey's Jon Bon Jovi gave extra meaning to "Who Says You Can't Go Home." Billy Joel worked in a reference to Staten Island, the decimated New York City borough. The hourlong event, hosted by Matt Lauer, was heavy on stars and lyrics identified with New Jersey and the New York metropolitan area, which took the brunt of this week's deadly storm. The telethon was a mix of music, storm footage and calls for donations from Jon Stewart, Tina Fey, Whoopi Goldberg and others.

The mood was somber but hopeful, from Christina Aguilera's "Beautiful" to Bon Jovi's "Livin' on a Prayer" and a tearful Mary J. Blige's "The Living Proof," her ballad of resilience with the timely declaration that "the worst is over/I can start living now." Joel rocked out with "Miami 2017 (Seen the Lights Go Out on Broadway)," a song born from crisis, New York City's near bankruptcy in the 1970s, while Jimmy Fallon endured a faulty microphone and gamely led an all-star performance of the Drifters' "Under the Boardwalk" that featured Joel, Bruce Springsteen and Steven Tyler. The Aerosmith frontman then sat behind a piano and gave his all on a strained but deeply emotional "Dream On." Sting was equally passionate during an acoustic, muscular version of The Police hit "Message In a Bottle" and its promise to "send an SOS to the world."

The show ended, as it only could, with Springsteen and the E Street Band, tearing into "Land Of Hope and Dreams."

"God bless New York," Springsteen, New Jersey's ageless native son, said in conclusion. "God bless the Jersey shore."

The stable of NBC Universal networks, including USA, CNBC, MSNBC, E! Entertainment, The Weather Channel and Bravo, aired the concert live from the NBC studios in Rockefeller Center in midtown Manhattan, several blocks north of where the city went days without power. Millions of people for whom the benefit was organized couldn't watch the event because they had no electricity.

NBC Universal invited other networks to televise the event, but not everyone signed on.

That might have something to do with network rivalries.

In the wake of the Sept. 11 terrorist attacks, the networks organized a benefit together behind the scenes and it was televised on more than 30 networks simultaneously, including all the big broadcasters.

After Hurricane Katrina, NBC televised its own benefit before the other broadcasters, one that became best known for Kanye West's off-script declaration that "George Bush doesn't care about black people." The other broadcasters cooperated on their own telethon a week later, and NBC televised that one, too.

Also this year, NBC organized and scheduled a telethon and gave others the chance to air it.

Others declined to televise Friday's telethon, even though ABC parent Walt Disney Co. said it would donate $2 million to the American Red Cross and various ABC shows will promote a "Day of Giving" on Monday. The CBS Corp., Viacom Inc., parent of "Jersey Shore" network MTV, Fox network owner News Corp. also announced big donations to the Red Cross.

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Floods render NYC hospitals powerless

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NEW YORK (AP) — There are few places in the U.S. where hospitals have put as much thought and money into disaster planning as New York. And yet two of the city's busiest, most important medical centers failed a fundamental test of readiness during Superstorm Sandy this week: They lost power.

Their backup generators failed, or proved inadequate. Nearly 1,000 patients had to be evacuated.

The closures led to dramatic scenes of doctors carrying patients down dark stairwells, nurses operating respirators by hand, and a bucket brigade of National Guard troops hauling fuel to rooftop generators in a vain attempt to keep the electricity on.

Both hospitals, NYU Langone Medical Center and Bellevue Hospital Center, were still trying to figure out exactly what led to the power failures Thursday, but the culprit appeared to be the most common type of flood damage there is: water in the basement.

While both hospitals put their generators on high floors where they could be protected in a flood, other critical components of the backup power system, such as fuel pumps and tanks, remained in basements just a block from the East River.

Both hospitals had fortified that equipment against floods within the past few years, but the water — which rushed with tremendous force — found a way in.

"This reveals to me that we have to be much more imaginative and detail-oriented in our planning to make sure hospitals are as resilient as they need to be," said Irwin Redlener, director of the National Center for Disaster Preparedness at Columbia University's Mailman School of Public Health.

The problem of unreliable backup electricity at hospitals is nothing new.

Over the first six months of the year, 23 percent of the hospitals inspected by the Joint Commission, a health care facility accreditation group, were found to be out of compliance with standards for backup power and lighting, according to a spokesman.

Power failures crippled New Orleans hospitals after Hurricane Katrina. The backup generator failed at a hospital in Stafford Springs, Conn., after the remnants of Hurricane Irene blew through the state in 2011. Hospitals in Houston were crippled when Tropical Storm Allison flooded their basements and knocked out electrical equipment in 2001.

When the Northeast was hit with a crippling blackout in 2003, the backup power at several of New York City's hospitals failed or performed poorly. Generators malfunctioned or overheated. Fuel ran out too quickly. Even where the backup systems worked, they provided electricity to only some parts of the hospital and left others in the dark.

Afterward, a mayoral task force recommended upgrading testing standards for generators and requiring backup plans for blood banks and health care facilities that provide dialysis treatment.

Alan Aviles, president of New York City's Health and Hospitals Corp., which operates Bellevue, said that after a scare last summer when Hurricane Irene threatened to cause flooding, Bellevue put its basement-level fuel pumps in flood-resistant chambers.

It still isn't clear whether water breached those defenses, but when an estimated 17 million gallons of water rushed through loading docks and into the hospital's 1-million-square-foot basement, the fuel feed to the generators stopped working. The floodwaters also knocked out the hospital's elevators.

For two days, National Guardsmen carried fuel to the generators, but conditions inside the hospital for patients and staff deteriorated anyway. The generators were designed to supply only 30 percent of the usual electrical load at the hospital, leaving a lot of equipment and labs hobbled. The hospital also lost all water pressure on Tuesday. Nearly 700 patients had been evacuated by Thursday afternoon.

"The precautions we had taken to date had served us well," Aviles said. "But Mother Nature can always up the stakes."

NYU Langone Medical Center had also tried to armor itself against floods.

All seven of the generators providing backup power to the parts of the hospital involved in patient care are only a few years old and are on higher floors. The fuel tank is in a watertight vault. New fuel pumps were installed just this year in a pump house upgraded to withstand a high flood, said the hospital's vice president of facilities operation, Richard Cohen.

"The medical center invested quite a bit of money to upgrade the facility," he said.

The pump house remained "bone dry," Cohen said. But water shoved aside plastic and plywood defenses and infiltrated the fuel vault, where sensors detected the potentially damaging liquid and shut the generators down. "The force of the surge that came in was unbelievable. It dislodged our additional protection and caused a breach of the vault as well," Cohen said.

The power at NYU went out in a flash, leaving the staff scrambling to evacuate 300 patients with no notice.

Dr. Robert Berg, an obstetrician, said that when he lost power in his apartment, he went to the hospital to charge his cellphone and was stunned to find it in chaos.

"It didn't really occur to me that the hospital was going to be in trouble," he said. Even after finding the lobby dark, "I thought, 'We'll have power upstairs. We're an operating room.'"

He wound up carrying two patients down flights of stairs on a "med sled."

"There was a Category 1 outside and a Category 4 inside," he said. "I can't say that they were very well prepared for it."

That has left only one hospital, Beth Israel Medical Center, functioning in the southern third of Manhattan. It is also on backup power, but brought in two huge new generators Thursday, just in case.

Aviles said Bellevue might be out of commission for at least two more weeks. NYU Langone's generators are operating again, but the hospital is waiting for Consolidated Edison to restore its power before it starts taking patients again. That could happen in a matter of days.

Flooding may pose less of a danger to the hospital's power supply in the future. Construction is under way on a new power plant, at a cost of more than $200 million, that will run on natural gas and supply all the hospital's power needs.

"It's a tremendous facility, with a lot of hardening built into it," Cohen said.

___

AP Medical Writer Mike Stobbe contributed to this report.

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Power slowly returns in New York after superstorm

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NEW YORK (AP) — Fewer than 1 million customers are without power in New York state, the least since Superstorm Sandy pummeled the region.

New York utilities report about 908,000 customers still without power. Parts of Manhattan started to flicker on overnight.

The Long Island Power Authority continues to report the most outages, with about 460,000 homes, buildings and businesses still dark as of 7:30 a.m. Saturday. There are about 275,000 Con Edison customers without service and another 119,000 in suburban Orange and Rockland counties.

Officials say that as power was being restored Friday, several small explosions jolted residents of a Manhattan neighborhood and popped two manhole covers.

The Daily News reports the explosions occurred when the utility started restoring electricity and the current hit salt on the power lines. Nobody was hurt.

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Apple rolls out iPad mini to shorter queues

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Floods render NYC hospitals powerless

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NEW YORK (AP) — There are few places in the U.S. where hospitals have put as much thought and money into disaster planning as New York. And yet two of the city's busiest, most important medical centers failed a fundamental test of readiness during Superstorm Sandy this week: They lost power.

Their backup generators failed, or proved inadequate. Nearly 1,000 patients had to be evacuated.

The closures led to dramatic scenes of doctors carrying patients down dark stairwells, nurses operating respirators by hand, and a bucket brigade of National Guard troops hauling fuel to rooftop generators in a vain attempt to keep the electricity on.

Both hospitals, NYU Langone Medical Center and Bellevue Hospital Center, were still trying to figure out exactly what led to the power failures Thursday, but the culprit appeared to be the most common type of flood damage there is: water in the basement.

While both hospitals put their generators on high floors where they could be protected in a flood, other critical components of the backup power system, such as fuel pumps and tanks, remained in basements just a block from the East River.

Both hospitals had fortified that equipment against floods within the past few years, but the water — which rushed with tremendous force — found a way in.

"This reveals to me that we have to be much more imaginative and detail-oriented in our planning to make sure hospitals are as resilient as they need to be," said Irwin Redlener, director of the National Center for Disaster Preparedness at Columbia University's Mailman School of Public Health.

The problem of unreliable backup electricity at hospitals is nothing new.

Over the first six months of the year, 23 percent of the hospitals inspected by the Joint Commission, a health care facility accreditation group, were found to be out of compliance with standards for backup power and lighting, according to a spokesman.

Power failures crippled New Orleans hospitals after Hurricane Katrina. The backup generator failed at a hospital in Stafford Springs, Conn., after the remnants of Hurricane Irene blew through the state in 2011. Hospitals in Houston were crippled when Tropical Storm Allison flooded their basements and knocked out electrical equipment in 2001.

When the Northeast was hit with a crippling blackout in 2003, the backup power at several of New York City's hospitals failed or performed poorly. Generators malfunctioned or overheated. Fuel ran out too quickly. Even where the backup systems worked, they provided electricity to only some parts of the hospital and left others in the dark.

Afterward, a mayoral task force recommended upgrading testing standards for generators and requiring backup plans for blood banks and health care facilities that provide dialysis treatment.

Alan Aviles, president of New York City's Health and Hospitals Corp., which operates Bellevue, said that after a scare last summer when Hurricane Irene threatened to cause flooding, Bellevue put its basement-level fuel pumps in flood-resistant chambers.

It still isn't clear whether water breached those defenses, but when an estimated 17 million gallons of water rushed through loading docks and into the hospital's 1-million-square-foot basement, the fuel feed to the generators stopped working. The floodwaters also knocked out the hospital's elevators.

For two days, National Guardsmen carried fuel to the generators, but conditions inside the hospital for patients and staff deteriorated anyway. The generators were designed to supply only 30 percent of the usual electrical load at the hospital, leaving a lot of equipment and labs hobbled. The hospital also lost all water pressure on Tuesday. Nearly 700 patients had been evacuated by Thursday afternoon.

"The precautions we had taken to date had served us well," Aviles said. "But Mother Nature can always up the stakes."

NYU Langone Medical Center had also tried to armor itself against floods.

All seven of the generators providing backup power to the parts of the hospital involved in patient care are only a few years old and are on higher floors. The fuel tank is in a watertight vault. New fuel pumps were installed just this year in a pump house upgraded to withstand a high flood, said the hospital's vice president of facilities operation, Richard Cohen.

"The medical center invested quite a bit of money to upgrade the facility," he said.

The pump house remained "bone dry," Cohen said. But water shoved aside plastic and plywood defenses and infiltrated the fuel vault, where sensors detected the potentially damaging liquid and shut the generators down. "The force of the surge that came in was unbelievable. It dislodged our additional protection and caused a breach of the vault as well," Cohen said.

The power at NYU went out in a flash, leaving the staff scrambling to evacuate 300 patients with no notice.

Dr. Robert Berg, an obstetrician, said that when he lost power in his apartment, he went to the hospital to charge his cellphone and was stunned to find it in chaos.

"It didn't really occur to me that the hospital was going to be in trouble," he said. Even after finding the lobby dark, "I thought, 'We'll have power upstairs. We're an operating room.'"

He wound up carrying two patients down flights of stairs on a "med sled."

"There was a Category 1 outside and a Category 4 inside," he said. "I can't say that they were very well prepared for it."

That has left only one hospital, Beth Israel Medical Center, functioning in the southern third of Manhattan. It is also on backup power, but brought in two huge new generators Thursday, just in case.

Aviles said Bellevue might be out of commission for at least two more weeks. NYU Langone's generators are operating again, but the hospital is waiting for Consolidated Edison to restore its power before it starts taking patients again. That could happen in a matter of days.

Flooding may pose less of a danger to the hospital's power supply in the future. Construction is under way on a new power plant, at a cost of more than $200 million, that will run on natural gas and supply all the hospital's power needs.

"It's a tremendous facility, with a lot of hardening built into it," Cohen said.

___

AP Medical Writer Mike Stobbe contributed to this report.

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Tempers rise as temps fall in wake of Sandy

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Tempers are beginning to flare as Sandy's victims woke in cold, dark homes today to face yet another grinding day of waiting for help while temperatures are forecast to drop into the 30s with a possible Nor'easter on the way.



Nearly 4 million people spent a fourth day without power and were told some will have to wait weeks.



In the meantime, they waited for hours in line yet again for scarce gasoline supplies, water and food, or endured marathon commutes.



Police have been keeping order at hours-long gas station lines, but the fight for fuel is starting to get nasty. Authorities say a motorist was arrested after he tried to cut in line at a gas station in Queens Thursday and allegedly pointed a pistol at another motorist who complained, according to the Associated Press.



The man was identified as Sean Bailey, 35, and he faces charges of menacing and criminal possession of a weapon.



Conditions will worsen for those without power as temperatures dip into the 30s this weekend and the National Weather Service warns that a Nor'easter could rake the Northeast coastline starting Tuesday.



In addition, the death toll from Sandy's rampage edged up to 90.



Some parts of the area hammered by Sandy feel they have been left behind in the rush to restore power to Manhattan.



Staten Island was one of the hardest-hit communities in New York City. More than 80,000 residents are still without power, many are homeless, and at least 19 people died there because of the storm.



Hurricane Sandy: Full Coverage



Four days after the storm, supplies are finally making their way to the borough and Staten Island Borough President James Molinaro is boiling over in anger at what he sees as a slow relief effort.



"This is America, not a third world nation. We need food, we need clothing," Molinaro said.



Staten Island resident Desi Caruso told ABC News said Sandy has destroyed his neighborhood.



"This neighborhood, we are close. We like each other and now all of our lives here are going to separate and we're going to be broken apart," Caruso said.



Photos: Assessing Sandy's Destruction



Caruso, a music producer who has lived in Staten Island for 20 years, plans to move because the risk of another storm causing massive damage is too great.



"Just how you see everything look, that's how my life feels right now. Just a mess. It's a mess," he said.



Red Cross worker Josh Lockwood, on Staten Island, defended relief efforts.



"So many people are in need right now on such a scale that getting the materials to them as quickly as we can so that their needs are met, that's the chief challenge," said Lockwood.



The Red Cross says it's trying to get more out-of-town volunteers to help with storm relief efforts in the Northeast. Volunteer Joe Hawkins, of Greenville, S.C., is helping people in Staten Island.



"I've been on a lot of disasters, you know, from Katrina on, but some of your areas down near the coast are bad as I've ever seen," Hawkins said.



Some on the New Jersey coastline were hit just as hard as Staten Island residents and they were allowed back into their communities Thursday to get their first look at the devastation.



"That's it. I have nothing. I can't get to my job. I had two cars down there because we thought they'd be safe. They're gone," Marianne Russell, of Moonachie, N.J., told WABC.



"A lot of tears are being shed today," said Dennis Cucci, whose home near the ocean in Point Pleasant Beach was heavily damaged. "It's absolutely mind-boggling."



President Obama held a call with state and local officials from New York, including New York Gov. Andrew Cuomo, to discuss the repair effort late Thursday night, according to a White House official.



Homeland Security Secretary Janet Napolitano and FEMA Deputy Administrator Richard Serino will travel to Staten Island today to meet with state and local officials and inspect recovery efforts.



New York City Mayor Michael Bloomberg said the main concern now is over the elderly and poor all but trapped on upper floors of housing complexes in the powerless buildings.



"Our problem is making sure they know that food is available," Bloomberg said Thursday, as officials expressed concern about people having to haul water from fire hydrants up darkened flights of stairs.



In Manhattan's Chelsea neighborhood, Mary Wilson, 75, walked downstairs from her 19th floor apartment for the first time Thursday because she ran out of bottled water and felt she was going to faint. She said she met people on the stairs who helped her down.




"I did a lot of praying: 'Help me to get to the main floor.' Now I've got to pray to get to the top," she said, after buying water from a convenience store
.
"I said, 'I'll go down today or they'll find me dead," she added.



As essentials dwindle in powerless areas, reports of looting have occurred. Early Thursday morning 18 individuals were arrested for burglary of a Key Food in Coney Island, according to police.



In Far Rockaway, Queens, four arrests were made Thursday stemming from the entry of a closed Radio Shack.



ABC News' Alexis Shaw, Jennifer Abbey, ABC News Radio and The Associated Press contributed to this report.

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China bans toy planes, pigeons to secure congress

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BEIJING (AP) — Don't roll down the taxi windows. Don't buy a remote-controlled plane without a police chief's permission. And don't release your pigeons.

Beijing is tightening security as its all-important Communist Party congress approaches, and some of the measures seem downright bizarre. Kitchen knives and pencil sharpeners reportedly have been pulled from store shelves, and there's even a rumor that authorities are on the lookout for seditious messages on pingpong balls.

The congress, which begins Nov. 8, will name new leaders to run the world's most populous country and second-largest economy for the next decade. Most of the security measures have been phased in in time for Thursday's opening of a meeting of the Central Committee, the roughly 370-member body that is finalizing preparations for the congress.

China always tightens security for high-profile events, like much of the rest of the world. London, for instance, restricted air traffic during the Olympics.

But many of Beijing's rules seem extraordinary, perhaps in an effort to smooth a once-a-decade transition that has already been bumpy.

Bo Xilai, once a candidate for the all-powerful Politburo's Standing Committee, suffered a spectacular fall from grace in which his wife was convicted of murder. One of President Hu Jintao's closest aides was demoted, apparently after his son was killed alongside two partially dressed women in an accident in his Ferrari. Meanwhile, protests over pollution, land seizures and local corruption continue across the country.

Human rights groups report that activists and petitioners are being rounded up ahead of the congress. But the broader security measures may best illustrate how China is trying to leave absolutely no room for disruptions.

The government has blocked searches for the phrase "18th Party Congress" on websites including China's popular Twitter-like Sina Weibo. Internet posters manage to get around that by using characters that sound like "party congress." One substitute: "Sparta."

Taxi drivers have been told to remove window handles, to avoid sensitive parts of the city and not to open their windows or doors if they pass "important venues." Some taxi drivers, but not all, have been told to ask passengers to sign a "traveling agreement" if they want to go near Tiananmen Square.

A man who answered the phone at Wan Quan Si taxi company in the south of the capital said the rule applies to all taxi companies in Beijing. He declined to give his name.

Beijing investment company worker Li Tianshu said she didn't believe colleagues' claims that door handles had been removed until she got into a taxi herself the other day.

"There were no handles for three of the four windows," she said. "The driver told me that their company asked them to do it to prevent passengers spreading leaflets. The driver complained that if they don't take the handles away or the passengers throw leaflets out of the taxis, they will be fired."

Citizens have taken to Weibo to post photos of doors with handles crudely ripped off. Liu Shi, a client manager in a mass communication company, wrote that the taxi driver had told him that power to electronic window buttons would also be cut.

A memo circulating on Weibo warned taxi drivers to be on guard against passengers who may want to cast balloons with slogans or throw "pingpong balls with reactionary words." It was unclear who issued the memo and its authenticity could not be confirmed.

A man who wouldn't give his name at Tong Hai taxi company in central Beijing said it had received orders "from higher authorities" to reinforce security measures and a memo, but he wouldn't elaborate.

Police in the capital are asking that Chinese show their ID cards and foreigners their passports when buying remote-controlled model aircraft over safety concerns, the official Global Times newspaper reported Tuesday.

One toy store owner said authorities had told him to stop selling medium and large-sized planes.

"This kind of plane can't fly over long distances and it can hardly carry anything," said Chen Ziping, holding up a model about half a meter (half a yard) long. "They just told me to stop selling it and I have to follow the order."

The Global Times quoted an unnamed police officer from Aoyuncun station in Chaoyang district as saying that people wanting to buy model planes during the congress should go to the vendor's local police station to register. When the buyer receives approval from the station's police chief, he can make the purchase, the officer said.

Still, they won't be allowed to fly model planes in the city, and balloons also are on the blacklist, the newspaper said. It cited another officer from Chaoyang district Public Security Bureau as saying that pigeon owners must keep their birds in their coops during the congress.

Chen Jieren had a run-in with the security rules Sunday after the handle of his knife broke while he was cooking dinner. He took his ID card to the supermarket, knowing that people must show identification when buying knives during sensitive periods.

"Well, it didn't work this time," Chen said in a telephone interview. "I was told by the police that no more knives can be sold, not even pencil sharpeners. And I don't think the shopkeeper was kidding, because several days ago I saw myself that police were asking the sales assistants in the stationer's not to sell pencil sharpeners.

"I went back and got an old knife and tried to sharpen it. I guess I have to live with it until the Congress finishes," he added, glumly.

Wang Ye, an engineer from Beijing who lives in Shanghai, was planning on returning to his home city to run a marathon, but it was postponed with no word on when it might be held. The date of a marathon in the eastern city of Hangzhou, near Shanghai, was also changed.

"There is no official explanation, but we all know that it is due to the 18th Congress," he said. "(The Beijing marathon) has been held regularly for the past 31 years.

"I guess I will give up running competitions in China and try to attend more abroad," said Wang. "At least they tell me the schedule one year before the event."

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Apple's Cook fields his A-team before a wary Wall Street

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SAN FRANCISCO (Reuters) - Apple Inc Chief Executive Tim Cook's new go-to management team of mostly familiar faces failed to drum up much excitement on Wall Street, driving its shares to a three-month low on Wednesday.


The world's most valuable technology company, which had faced questions about a visionary-leadership vacuum following the death of Steve Jobs, on Monday stunned investors by announcing the ouster of chief mobile software architect Scott Forstall and retail chief John Browett -- the latter after six months on the job.


Cook gave most of Forstall's responsibilities to Macintosh software chief Craig Federighi, while some parts of the job went to Internet chief Eddy Cue and celebrated designer Jony Ive.


But the loss of the 15-year veteran and Jobs's confidant Forstall, and resurgent talk about internal conflicts, exacerbated uncertainty over whether Cook and his lieutenants have what it takes to devise and market the next ground-breaking, industry-disrupting product.


Apple shares ended the day down 1.4 percent at 595.32. They have shed a tenth of their value this month -- the biggest monthly loss since late 2008, and have headed south since touching an all-time high of $705 in September.


For investors, the management upheaval from a company that usually excels at delivering positive surprises represents the latest reason for unease about the future of a company now more valuable than almost any other company in the world.


Apple undershot analysts targets in its fiscal third quarter, the second straight disappointment. Its latest Maps software was met with widespread frustration and ridicule over glaring mistakes. Sources told Reuters that Forstall and Cook disagreed over the need to publicly apologize for its maps service embarrassment.


And this month, Apple entered the small-tablet market with its iPad mini, lagging Amazon.com Inc and Google Inc despite pioneering the tablet market in 2010.


Investor concerns now center around the demand, availability and profitability of new products, including the iPad mini set to hit stores on Friday.


"The sudden departure of Scott Forstall doesn't help," said Shaw Wu, an analyst with Sterne Agee. "Now there's some uncertainty in the management."


"There appears to be some infighting, post-Steve Jobs, and looks like Cook is putting his foot down and unifying the troops."


Apple declined to comment beyond Monday's announcement.


Against that backdrop, Cook's inner circle has some convincing to do. In the wake of Forstall's exit, iTunes maestro Eddy Cue -- dubbed "Mr Fixit", the sources say -- gets his second promotion in a year, taking on an expanded portfolio of all online services, including Siri and Maps.


The affable executive with a tough negotiating streak who, according to documents revealed in court, lobbied Jobs aggressively and finally convinced the late visionary about the need for a smaller-sized tablet, has become a central figure: a versatile problem-solver for the company.


Ive, the British-born award-winning designer credited with pushing the boundaries of engineering with the iPod and iPhone, now extends his skills into the software realm with the lead on user interface.


Marketing guru Schiller continues in his role, while career engineer Mansfield canceled his retirement to stay on and lead wireless and semiconductor teams. Then there's Federighi, the self-effacing software engineer who a source told Reuters joined Apple over Forstall's initial objections, and has the nickname "Hair Force One" on Game Center.


"With a large base of approximately 60,400 full-time employees, it would be easy to conclude that the departures are not important," said Keith Bachman, analyst with BMO Capital Markets. "However, we do believe the departures are a negative, since we think Mr. Forstall in particular added value to Apple."


TEAM COOK


Few would argue with Forstall's success in leading mobile software iOS and that he deserves a lot of credit for the sale of millions of iPhones and iPads.


But despite the success, his style and direction on the software were not without critics, inside and outside.


Forstall often clashed with other executives, said a person familiar with him, adding he sometimes tended to over-promise and under-deliver on features. Now, Federighi, Ive and Cue have the opportunity to develop the look, feel and engineering of the all-important software that runs iPhones and iPads.


Cue, who rose to prominence by building and fostering iTunes and the app store, has the tough job of fixing and improving Maps, unveiled with much fanfare by Forstall in June, but it was found full of missing information and wrongly marked sites.


The Duke University alum and Blue Devils basketball fan -- he has been seen courtside with players -- is deemed the right person to accomplish this, given his track record on fixing services and products that initially don't do well.


The 23-year veteran turned around the short-lived MobileMe storage service after revamping and wrapping it into the reasonably well-received iCloud offering.


"Eddy is certainly a person who gets thrown a lot of stuff to ‘go make it work' as he's very used to dealing with partners," said a person familiar with Cue. The person said Cue was suited to fixing Maps given the need to work with partners such as TomTom and business listings provider Yelp.


Cue's affable charm and years of dealing with entertainment companies may come in handy as he also tries to improve voice-enabled digital assistant Siri. He has climbed the ladder rapidly in the past five years and was promoted to senior vice president last September, shortly after Cook took over as CEO.


Both Cue and Cook will work more closely with Federighi, who spent a decade in enterprise software before rejoining Apple in 2009, taking over Mac software after the legendary Bertrand Serlet left the company in March last year


Federighi was instrumental in bringing popular mobile features such as notifications and Facebook integration onto the latest Mac operating system Mountain Lion, which was downloaded on 3 million machines in four days.


The former CTO of business software company Ariba, now part of SAP, worked with Jobs at NeXT Computer. Federighi is a visionary in software engineering and can be as good as Jobs in strategic decisions for the product he oversees, a person who has worked with him said.


His presentation skills have been called on of late, most recently at Apple annual developers' gathering in the summer.


Then there's Ive, deemed Apple's inspirational force. Among the iconic products he has worked on are multi-hued iMac computers, the iPod music player, the iPhone and the iPad.


Forstall's departure may free Ive of certain constraints, the sources said. His exit brought to the fore a fundamental design issue -- to do or not to do digital skeuomorphic designs. Skeuomorphic designs stay true to and mimic real-life objects, such as the bookshelf in the iBooks icon, green felt in its Game Center app icon, and an analog clock depicting the time.


Forstall, who will stay on as adviser to Cook for another year, strongly believed in these designs, but his philosophy was not shared by all. His chief dissenter was Ive, who is said to prefer a more open approach, which could mean a slightly different design direction on the icons.


"There is no one else who has that kind of (design) focus on the team," the person said of Ive. "He is critical for them."


(Additional reporting by Alistair Barr; Editing by Edwin Chan and Ken Wills)

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NBC holding a benefit concert for Sandy victims

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NEW YORK (AP) — NBC is doing a benefit concert for victims of Hurricane Sandy featuring some artists native to the areas hardest hit.

Bruce Springsteen and Jon Bon Jovi of New Jersey and Billy Joel of Long Island are scheduled to appear at the concert Friday.

The telecast will benefit the American Red Cross and will be shown on NBC and its cable stations including Bravo, CNBC, USA, MSNBC and E! Other networks are invited to join in.

The concert will be hosted by Matt Lauer. It will air at 8 p.m. Eastern and will be taped-delayed in the West.

Other performers include Christina Aguilera, Sting and Jimmy Fallon.

The telethon will be broadcast from NBC facilities in Rockefeller Center in New York City.

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Man with bionic leg to climb Chicago skyscraper

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CHICAGO (AP) — Zac Vawter considers himself a test pilot. After losing his right leg in a motorcycle accident, the 31-year-old software engineer signed up to become a research subject, helping to test a trailblazing prosthetic leg that's controlled by his thoughts.

He will put this groundbreaking bionic leg to the ultimate test Sunday when he attempts to climb 103 flights of stairs to the top of Chicago's Willis Tower, one of the world's tallest skyscrapers.

If all goes well, he'll make history with the bionic leg's public debut. His whirring, robotic leg will respond to electrical impulses from muscles in his hamstring. Vawter will think, "Climb stairs," and the motors, belts and chains in his leg will synchronize the movements of its ankle and knee. Vawter hopes to make it to the top in an hour, longer than it would've taken before his amputation, less time than it would take with his normal prosthetic leg — or, as he calls it, his "dumb" leg.

A team of researchers will be cheering him on and noting the smart leg's performance. When Vawter goes home to Yelm, Wash., where he lives with his wife and two children, the experimental leg will stay behind in Chicago. Researchers will continue to refine its steering. Taking it to the market is still years away.

"Somewhere down the road, it will benefit me and I hope it will benefit a lot of other people as well," Vawter said about the research at the Rehabilitation Institute of Chicago.

Bionic — or thought-controlled — prosthetic arms have been available for a few years, thanks to pioneering work done at the Rehabilitation Institute. With leg amputees outnumbering people who've lost arms and hands, the Chicago researchers are focusing more on lower limbs. Safety is important. If a bionic hand fails, a person drops a glass of water. If a bionic leg fails, a person falls down stairs.

The Willis Tower climb will be the bionic leg's first test in the public eye, said lead researcher Levi Hargrove of the institute's Center for Bionic Medicine. The climb, called "SkyRise Chicago," is a fundraiser for the institute with about 2,700 people climbing. This is the first time the climb has played a role in the facility's research.

To prepare, Vawter and the scientists have spent hours adjusting the leg's movements. On one recent day, 11 electrodes placed on the skin of Vawter's thigh fed data to the bionic leg's microcomputer. The researchers turned over the "steering" to Vawter.

He kicked a soccer ball, walked around the room and climbed stairs. The researchers beamed.

Vawter likes the bionic leg. Compared to his regular prosthetic, it's more responsive and more fluid. As an engineer, he enjoys learning how the leg works.

It started with surgery in 2009. When Vawter's leg was amputated, a surgeon repositioned the residual spaghetti-like nerves that normally would carry signals to the lower leg and sewed them to new spots on his hamstring. That would allow Vawter one day to be able to use a bionic leg, even though the technology was years away.

The surgery is called "targeted muscle reinnervation" and it's like "rewiring the patient," Hargrove said. "And now when he just thinks about moving his ankle, his hamstring moves and we're able to tell the prosthesis how to move appropriately."

To one generation it sounds like "The Six Million Dollar Man," a 1970s TV show featuring a rebuilt hero. A younger generation may think of Luke Skywalker's bionic hand.

But Hargrove's inspiration came not from fiction, but from his fellow Canadian Terry Fox, who attempted a cross-country run on a regular artificial leg to raise money for cancer research in 1980.

"I've run marathons, and when you're in pain, you just think about Terry Fox who did it with a wooden leg and made it halfway across Canada before cancer returned," Hargrove said.

Experts not involved in the project say the Chicago research is on the leading edge. Most artificial legs are passive. "They're basically fancy wooden legs," said Daniel Ferris of the University of Michigan. Others have motorized or mechanical components but don't respond to the electrical impulses caused by thought.

"This is a step beyond the state of the art," Ferris said. "If they can achieve it, it's very noteworthy and suggests in the next 10 years or so there will be good commercial devices out there."

The $8 million project is funded by the U.S. Department of Defense and involves Vanderbilt University, the Massachusetts Institute of Technology, the University of Rhode Island and the University of New Brunswick.

Vawter and the Chicago researchers recently took the elevator to the 103rd floor of the Willis Tower to see the view after an afternoon of work in the lab. Hargrove and Vawter bantered in the elevator in anticipation of Sunday's event.

Hargrove: "Am I allowed to trash talk you?"

"It's fine," Vawter shot back. "I'll just defer it all to the leg that you built."

At the top, Vawter stood on a glass balcony overlooking the city. The next time he heads to the top, he and the bionic leg will take the stairs.

___

AP Medical Writer Carla K. Johnson can be reached at http://www.twitter.com/CarlaKJohnson.

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Storm-crippled subway creaks back to life

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NEW YORK (AP) — Subways started rolling in much of New York City on Thursday for the first time since Superstorm Sandy crippled the nation's largest transit system. Traffic crawled over bridges, where police enforced mandatory carpooling.

Subway platforms were not crowded. Only a dozen people waited on a platform at Penn Station, and in Brooklyn, an F train headed toward a bus stop in near silence, with a fraction of its normal passenger load.

Trains in Manhattan ran only north of 34th Street, unable to travel through flooded tunnels in downtown Manhattan and Brooklyn.

New Yorkers were grateful anyway. Ronnie Abraham, a technology worker, was waiting at Penn Station for a train to Harlem, a trip that takes 20 minutes by subway and 2½ hours on city buses that have been overwhelmed since resuming service Tuesday.

"It's the lifeline of the city," Abraham said. "It can't get much better than this."

After reopening airports, theaters and the stock exchange, city officials hoped the subway would ease the gridlock that had paralyzed the city, forcing cars and pedestrians to inch through crowded streets without working stoplights.

Television footage Thursday showed heavy traffic coming into Manhattan as police turned away cars that carried fewer than three people, a rule meant to ease congestion.

Flights took off and landed Thursday at LaGuardia Airport, the last of the three major New York-area airports to reopen since the storm, which killed more than 70 people across the Northeast and left millions without power.

Across the region, people stricken by the storm pulled together, providing comfort to those left homeless and offering hot showers and electrical outlets for charging cellphones to those without power.

The spirit of can-do partnership extended to politicians, who at least made the appearance of putting their differences aside to focus together on Sandy.

"We are here for you," President Barack Obama said Wednesday in Brigantine, N.J., touring a ravaged shore. "We are not going to tolerate red tape. We are not going to tolerate bureaucracy."

Obama joined Republican Gov. Chris Christie, who had been one of the most vocal supporters of Republican presidential hopeful Mitt Romney, to tour the ravaged coast. But the two men spoke only of helping those harmed by the storm.

On Wednesday, masses of people walked shoulder-to-shoulder across the Brooklyn Bridge to Manhattan for work, reversing the escape scenes from the Sept. 11 terror attack and the blackout of 2003.

They reached an island where many people took the lack of power and water and transportation as a personal challenge.

On Third Avenue, people gathered around a power strip that had been offered to charge cellphones.

At a fire hydrant on West 16th Street, 9-year-old Shiyin Ge and her brother, 12-year-old Shiyuan Ge, stood in line to fill up buckets of water. But unlike the adults, the two kids held plastic Halloween candy pails painted with grinning jack-o-lanterns.

"There's no water in our house," said Shiyin Ge, who had planned to dress up as a ladybug for Halloween.

Downtown Manhattan, which includes the financial district, Sept. 11 memorial and other tourist sites, was still mostly an urban landscape of shuttered bodegas and boarded-up restaurants. People roamed in search of food, power and a hot shower.

Suburban commuter trains started running for the first time on Wednesday, and Amtrak's Northeast Corridor was to take commuters from city to city on Friday for the first time since the storm.

From West Virginia to the Jersey Shore, the storm's damage was still being felt, and seen.

In New Jersey, signs of the good life that had defined wealthy shorefront enclaves like Bayhead and Mantoloking lay scattered and broken: $3,000 barbecue grills buried beneath the sand and hot tubs cracked and filled with seawater.

Nearly all the homes were seriously damaged, and many had disappeared.

"This," said Harry Typaldos, who owns the Grenville Inn in Mantoloking, "I just can't comprehend."

Most of the state's mass transit systems remained shut down, leaving hundreds of thousands of commuters braving clogged highways and quarter-mile lines at gas stations.

Atlantic City's casinos remained closed. Christie postponed Halloween until Monday, saying trick-or-treating wasn't safe in towns with flooded and darkened streets, fallen trees and downed power lines.

Farther north in Hoboken, just across the Hudson River from Manhattan, nearly 20,000 people remained stranded in their homes, amid accusations that officials have been slow to deliver food and water.

One man blew up an air mattress and floated to City Hall, demanding to know why supplies hadn't gotten out. At least one-fourth of the city's residents were flooded, and 90 percent were without power.

The outages forced many gas stations across the state to close, resulting in long lines of people looking to fuel cars and backup generators. Darryl Jameson of Toms River waited more than hour to get fuel.

"The messed-up part is these people who are blocking the roadway as they try to cut in line," he said. "No one likes waiting, man, but it's something you have to do."

On New York's Long Island, bulldozers scooped sand off streets and tow trucks hauled away destroyed cars while people tried to find a way to their homes to restart their lives.

Richard and Joanne Kalb used a rowboat to reach their home in Mastic Beach, filled with 3 feet of water. Richard Kalb posted a sign on a telephone pole, asking drivers to slow down: "Slow please no wake."

Five-foot snow drifts piled up in West Virginia, where the former Hurricane Sandy merged with two winter weather systems as it went inland. Snow collapsed parts of an apartment complex, a grocery store, a hardwood plant and three homes.

The sixth person killed in the state was a candidate for the state House, John Rose Sr., who was struck by a falling tree limb. His name will remain on the ballot on Election Day.

A few more inches might fall in West Virginia, but meteorologists said the remnants of the storm are in the Appalachian Mountains and will be gone by the end of the week.

___

Contributing to this report were Verena Dobnik, Eileen AJ Connelly, Karen Matthews, David B. Caruso, Leanne Italie and Lou Ferrara in New York; Samantha Henry in Hoboken, N.J.; Wayne Parry in Mantoloking, N.J., Katie Zezima in Seaside Heights, N.J.; Frank Eltman in Mastic Beach, N.Y., Larry Neumeister in Long Beach, N.Y., and Vicki Smith in Elkins, W.Va.

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Plague of office-buying wears at China's image

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XILINHOT, China (AP) — In a small town in northern China's Inner Mongolia where sheep and cattle easily outnumber humans, Fan Chen paid a party boss three times an average urban resident's annual salary to become a local police chief.

The scheme was exposed and fell apart, but it was hardly explosive news. It received just a one-line mention in state media. And a friend of Fan's defended him by saying that by current standards, his misdeeds were insignificant.

"What he paid was simply a drizzle," said Xu Huaiwei, a 68-year-old retired engineer. "It's too common in China, and people have paid far more — millions, or tens of millions of yuan — for a government job."

Fan was a small player in the latest of countless office-buying scandals that have touched Chinese officials from the village up to the provincial level. Some scandals implicate hundreds of officials, and state media reports show that the practice has spread to all arms of the government, including the legislature, police and courts.

Buying and selling office is so rampant in China that it has battered the ruling Communist Party's image as an institution that promotes the competent, not the connected. The practice continues despite vows by Chinese leaders to eradicate it, and the public has grown increasingly disgusted.

Fighting corruption will be one of the biggest challenges for the party leadership that will be installed in November in a once-a-decade transition.

Anti-corruption crusaders have particularly warned against personnel corruption, saying it inevitably breeds other forms of corruption as office buyers seek returns on their money. But there have been no recent signs of new action from the government; the last time a leading official talked publicly about office-buying was two years ago.

"We want those who sell offices to be utterly discredited, and those who buy offices to suffer a double loss," Li Yuanchao, head of the party's central organization commission, said in 2010, when Beijing introduced a set of new personnel measures and waged a crackdown campaign.

Xilinhot, nearly 400 miles north of Beijing, is a growing town that presents ripe opportunities for graft. It is the government seat to Xilingol, a Nebraska-sized region of about 1 million people where coal-mine pits are emerging from the premium grasslands.

In the region's largest city, Western-style villas have mushroomed along a man-made lake in one of its newest developments, and young families go to the KFC, but sheep traders still haul their animals to a business-filled street to find buyers.

Fan was part of a web of office-buying centered on Liu Zhuozhi. First as Xilingol's top executive and then as its chief party secretary, Liu ran the region from 2001 to 2008 before advancing to a vice governor post in Inner Mongolia's capital city, Hohhot.

Last summer in a Beijing court, Liu was sentenced to life in prison for corruption, including selling various government jobs, according to the state-run Beijing News. Liu's lawyer Xu Lanting confirmed the report, which says Liu took more than 8 million yuan ($1.2 million) in bribes — mostly by selling positions, including the one for Fan.

The report said Liu took 650,000 yuan ($103,000) from a man who eventually became the chief planner for Xilinhot, sold the city's party secretary position for 640,000 yuan ($101,000), and accepted 500,000 yuan ($80,000) to promote a person to oversee government archives.

The report identifies Fan Chen only by his family name and said he paid 100,000 yuan ($16,000) to be promoted from a deputy to a chief in a different government unit.

AP could not reach Fan. His friend Xu said Fan paid 300,000 ($48,000) for the promotion to be the police chief in Sunitezuoqi, another town in Xilingol. A propaganda officer from Sunitezuoqi confirmed that Fan Cheng was its last police chief.

An official government site also showed Fan was to be promoted to be the police chief of Sunitezuoqi from a lower-ranked deputy position in Xilinhot. Xu said Fan lost his rank last year when he was implicated during the investigation against Liu, and is now a regular police officer.

In Xilingol, local officials said Liu's case is a thing of past and that office-buying is limited to a handful.

"The majority of our cadres are good. Only a few are corrupt," said Yao Situ, director of foreign affairs.

He said local governments are recruiting and promoting cadres through democratic, fair and transparent competitions that value merit above anything else.

Many experts, however, say graft continues to flourish thanks to opaque government, a lack of accountability, the absence of independent supervision and ineffective punishment. They say that in China's one-party government, personnel decisions are made by a few powerful people despite policies and procedures stipulating collective rulings.

"Simply put, in China's cadre selection procedure, the party chief, the deputy chief for personnel, and the director of personnel wield the real power. For office-seekers, it is far more cost-effective to bribe them than to bribe voters in a democratic election," said He Zengke, who has studied China's corruption for more than 20 years. He is director of the China Center for Comparative Politics and Economics, a Beijing-based think tank.

In a heavily regulated country where the government controls resources, it seems almost all government offices can be a profit-making enterprise.

Transportation officials take kickbacks for road projects. Planning directors cash in on their approval powers. Police chiefs dismiss cases for private payments. Judges accept bribes for lighter sentences.

Office-buying is difficult to root out in part because it is so prevalent in China. Those tasked with combatting corruption — such as party chiefs and prosecutors — are often guilty of it themselves.

Sometimes office-buying is uncovered by chance. In northeastern China's Heilongjiang province, a scandal emerged following an assault on police officers who were investigating prostitution in a bath center.

The assault led authorities to examine the business's finances. They found problematic loans that implicated a senior official at a local state-run bank, according to state media.

Investigators uncovered a pyramid of graft. One official, Li Gang, accepted bribes totaling 2,100,000 yuan ($330,000) from more than 35 people over promotional issues. Li himself paid Suihua party secretary Ma De to be a county party secretary. And Ma got his job by paying 800,000 yuan ($127,000) to Han Guizhi, a Heilongjiang party official in charge of personnel affairs.

Han sold other top positions as well, including the chief prosecutor, the chief of the provincial supreme court and the chief of the personnel bureau, according to state media reports.

In 2010, several senior officials fell to corruption charges, including Huang Yao, former deputy party secretary for southwestern China's Guizhou province, and Wang Huayuan, a party standing committee member overseeing discipline inspection in eastern China's Zhejiang province. State media said they had profited from "job assignments" but did not offer more details.

Now, a criminal investigation against Huang Sheng, formerly the vice governor of eastern China's Shandong province, has silenced the Dezhou government, where many officials were promoted during Huang's tenure as the city's party secretary, according to state media.

Office-buying is just one facet of the pervasive corruption culture in China, where government officials routinely embezzle public funds, take bribes in awarding contracts, and favor family and friends in promotion.

China's most notorious corruption scandal in years involves disgraced politician Bo Xilai, who is accused of taking "huge amounts" of money to seek profits for others through public power. His deputy Wang Lijun took money from businesspeople and other contacts, and in exchange, he released detained criminal suspects when his contributors asked. But there is no confirmed report that Bo bought or sold public office.

In Xilinhot, the mood alternates between indignation and resignation among retired cadres who gather every day in an old hospital administration building to exchange gossip over mahjong tiles and playing cards.

"I cannot understand today's corruption. No one dared to do that under Mao," said 73-year-old Wu Lagai, a retired weather bureau official who was watching a game of Chinese chess.

"I simply cannot accept it. Is this because the punishment is too light? I think that might be the problem's source," he said.

"There are countless Liu Zhuozhis," said Wang Qi, a 70-year-old retired economic development official. "For village cadre and up, if you want any position, you pay for it. The more money you pay, the higher position you get. That's an open secret. The public knows, but there's nothing they can do.

"Unless Chairman Mao came back," Xu said.

"Not even Chairman Mao," Wang said. "It needs a thorough reform."

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In hurricane, Twitter proves a lifeline despite pranksters

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SAN FRANCISCO (Reuters) - As Hurricane Sandy pounded the U.S. Atlantic coast on Monday night, knocking out electricity and Internet connections, millions of residents turned to Twitter as a part-newswire, part-911 hotline that hummed through the night even as some websites failed and swathes of Manhattan fell dark.


But the social network also became a fertile ground for pranksters who seized the moment to disseminate rumors and Photoshopped images, including a false tweet Monday night that the trading floor at the New York Stock Exchange was submerged under several feet of water.


The exchange issued a denial, but not before the tweet was circulated by countless users and reported on-air by CNN, illustrating how Twitter had become the essential - but deeply fallible - spine of information coursing through real-time, major media events.


But a year after Twitter gained attention for its role in the rescue efforts in tsunami-stricken Japan, the network seemed to solidify its mainstream foothold as government agencies, news outlets and residents in need turned to it at the most critical hour.


Beginning late Sunday, government agencies and officials, from New York Governor Andrew Cuomo(@NYGovCuomo) to the Federal Emergency Management Agency (@FEMA) to @NotifyNYC, an account handled by New York City's emergency management officials, issued evacuation orders and updates.


As the storm battered New York Monday night, residents encountering clogged 9-1-1 dispatch lines flooded the Fire Department's @fdny Twitter account with appeals for information and help for trapped relatives and friends.


One elderly resident needed rescue in a building in Manhattan Beach. Another user sent @fdny an Instagram photo of four insulin shots that she needed refrigerated immediately. Yet another sought a portable generator for a friend on a ventilator living downtown.


Emily Rahimi, who manages the @fdny account by herself, according to a department spokesman, coolly fielded dozens of requests, while answering questions about whether to call 311, New York's non-emergency help line, or Consolidated Edison.


At the Red Cross of America's Washington D.C. headquarters, in a small room called the Digital Operations Center, six wall-mounted monitors display a stream of updates from Twitter and Facebook and a visual "heat map" of where posts seeking help are coming from.


The heat map informed how the Red Cross's aid workers deployed their resources, said Wendy Harman, the Red Cross director of social strategy.


The Red Cross was also using Radian6, a social media monitoring tool sold by Salesforce.com, to spot people seeking help and answer their questions.


"We found out we can carry out the mission of the Red Cross from the social Web," said Harman, who hosted a brief visit from President Barack Obama on Tuesday.


SPREADING INFORMATION


Twitter, which in the past year has heavily ramped up its advertising offerings and features to suit large brand marketers like Pepsico Inc and Procter & Gamble, suddenly found itself offering its tools to new kind of client on Monday: public agencies that wanted help spreading information.


For the first time, the company created a "#Sandy" event page - a format once reserved for large ad-friendly media events like the Olympics or Nascar races - that served as a hub where visitors could see aggregated information. The page displayed manually- and algorithmically-selected tweets plucked from official accounts like those of New York Mayor Michael Bloomberg and Governor Chris Christie of New Jersey, who was particularly active on the network.


Agencies like the Maryland Emergency Management Agency and the New York Mayor's Office also used Twitter's promoted tweets - an ad product used by advertisers to reach a broader consumer base - to get out the word.


The company said offering such services for free to government agencies was one of several initiatives, including a service that broadcasts location-specific alerts and public announcements based on a Twitter user's postal code.


"We learned from the storm and tsunami in Japan that Twitter can often be a lifeline," said Rachael Horwitz, a Twitter spokeswoman.


Jeannette Sutton, a sociologist at the University of Colorado who has received funding from the National Science Foundation and the Department of Homeland Security to study social media uses in disaster management, said government agencies have been skeptical until recently about using social media during natural disasters.


"There's a big problem with whether it's valid, accurate information out there," Sutton said. "But if you're not part of the conversation, you're going to be missing out."


As the hurricane hit one of the most wired regions in the country, news outlets also took advantage of the smartphone users who chronicled rising tides on every flooded block. On Instagram, the photo-sharing website, witnesses shared color-filtered snapshots of floating cars, submerged gas stations and a building shorn of its facade at a rate of more than 10 pictures per second, Instagram founder Kevin Systrom told Poynter.org on Tuesday.


Many of the images were republished in the live coverage by news websites and aired on television broadcasts.


LIES SLAPPED DOWN


But by late Monday, fake images began to circulate widely, including a picture of a storm cloud gathering dramatically over the Statue of Liberty and a photoshopped job of a shark lurking in a submerged residential neighborhood. The latter image even surfaced on social networks in China.


Then there was the slew of fabricated message from @comfortablysmug, the Twitter account that claimed the NYSE was underwater. The account is owned by Shashank Tripathi, the hedge fund investor and campaign manager for Christopher Wight, the Republican candidate to represent New York's 12th District in the U.S. House of Representatives.


Tripathi, who did not return emails by Reuters seeking comment, apologized Tuesday night for making a "series of irresponsible and inaccurate tweets" and resigned from Wight's campaign.


His identity was first reported by Jack Stuef of BuzzFeed.


Around 3:30 p.m. on Tuesday, Tripathi began deleting many of his Hurricane Sandy tweets. Tripathi's friend, @theAshok, defended Tripathi, telling Reuters on Twitter: "People shouldn't be taking "news" from an anonymous twitter account seriously."


Tripathi's @comfortablysmug's Twitter stream, which is followed by business journalists, bloggers and various New York personalities, had been a well-known voice in digital circles, but mostly for his 140-character-or-less criticisms of the Obama administration, often accompanied by the hashtag, #ObamaIsn'tWorking.


On Tuesday, New York City Councilman Peter F. Vallone Jr. appeared to threaten Tripathi with prosecution when he tweeted that he hoped Tripathi was "less smug and comfortable cuz I'm talking to Cy," presumably referring to Manhattan District Attorney Cyrus Vance Jr.


For its part, Twitter said that it would not have considered suspending the account unless it received a request from a law enforcement agency.


"We don't moderate content, and we certainly don't want to be in a position of deciding what speech is OK and what speech is not," said Horwitz, Twitter's spokeswoman.


But Ben Smith, the editor at Buzzfeed, which outed Tripathi, said Twitter's credibility would not be affected by rumormongers because netizens often self-correct and identify falsehoods.


"They used to say a lie will travel halfway around the world before the truth puts its shoes on, but in the Twitter world, that's not true anymore," Smith said. "The lies get slapped down really fast."


For Smith, the ability to disseminate information via Twitter and Facebook on Monday night became perhaps even more important than his Web publication, which enjoyed one of its better nights in readership but went dark when the blackout crippled the site's servers in downtown Manhattan.


Buzzfeed's staff quickly began publishing on Tumblr instead, and Smith personally took over Buzzfeed's Twitter account to stay in the thick of the conversation.


"Our view of the world is that social distribution is the key thing," Smith said. "We're in the business of creating content that people want to share, more than the business of maintaining a website."


(Reporting By Gerry Shih in San Francisco and Jennifer Ablan and Felix Salmon in New York; Editing by Robert Birsel)


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